Effective Date: 30/10/2024
Last updated: 04/11/2024
Welcome to Asaya Labs! These Terms of Service (“Terms”) govern your use of our services and platform (the “Service”). By accessing or using Asaya Labs, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use our Service.
1. Introduction
Asaya Labs provides a software-as-a-service (SaaS) platform designed to support organizations in measuring and improving employee performance, engagement, and other key HR metrics. By using Asaya Labs, you accept these Terms of Service and enter into a binding agreement with Asaya Labs.
2. Eligibility
To use Asaya Labs, you must be at least 18 years old and able to form a legally binding contract. By accessing and using our platform, you represent that you meet these requirements.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify Asaya Labs immediately of any unauthorized use of your account or any other security breach.
4. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in a way that could damage, disable, overburden, or impair our platform.
- Reverse engineer, decompile, or disassemble any part of the Service.
- Attempt to access any data or services that you are not authorized to access.
- Engage in any activity that interferes with others’ use of the Service or with our infrastructure.
- Attempt to bypass security features or tamper with data within the Service.
5. Service Modifications
Asaya Labs reserves the right to modify, suspend, or discontinue any aspect of the Service, including features, content, and access, at any time without prior notice. We may also update these Terms from time to time, and continued use of the Service following any modifications signifies acceptance of the updated terms.
6. User Content
You retain ownership of any content you submit to the Service (“User Content”). By submitting User Content, you grant Asaya Labs a non-exclusive, worldwide, royalty-free, and transferable license to use, display, reproduce, and distribute such content to provide and improve the Service.
7. Privacy and Data Protection
Our Privacy Policy outlines how we handle your personal data and privacy. By using our Service, you consent to the collection and use of data as described in our Privacy Policy.
8. Payment Terms
You agree to pay all fees associated with your use of the Service in accordance with our pricing and billing terms. All payments are non-refundable except as required by law or as expressly stated in our pricing terms.
9. Intellectual Property Rights
Asaya Labs owns all intellectual property rights in and to the Service, except for User Content. These Terms do not grant you any rights, licenses, or interests in the Service other than those expressly provided herein.
10. Indemnification
You agree to indemnify, defend, and hold harmless Asaya Labs, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including attorney fees) arising out of or in connection with:
- Your use of the Service in a manner that violates these Terms.
- Your violation of any applicable laws, regulations, or third-party rights.
- Any content or data you submit to the Service.
11. Data Ownership and Rights
You retain ownership of the personal data you provide to the Service. Upon request and subject to applicable data protection laws, we will provide you with access to your personal data or delete it, in accordance with our Privacy Policy. Post-termination, any retained data will be stored for the period specified in our Privacy Policy, after which it will be deleted or anonymized.
12. Termination
We may suspend or terminate your access to the Service at any time without prior notice if we believe you have violated these Terms, unless otherwise detailed in a customer contract or similar agreement. Upon termination:
- Your access to the Service will immediately cease.
- You will have 14 days to retrieve any data stored within your account, unless otherwise specified.
- You remain responsible for any outstanding fees and charges up to the date of termination.
13. Disclaimer of Warranties
The Service is provided on an ‘as is’ and ‘as available’ basis without any warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.
15. Changes to These Terms
We may modify these Terms from time to time. Any changes will be effective upon posting of the revised Terms. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.
16. Contact Us
If you have any questions about these Terms, please contact us at privacy@asayalabs.com.